MaltaGuru Privacy Policy – GDPR and Data Protection in Malta

1. Data Controller – Who is Responsible for Your Data?

The entity responsible for processing your personal data when you use MaltaGuru is:

2. What Personal Data Do We Process?

MaltaGuru collects personal data such as your name, email address, contact information, browsing activity, property details submitted to listings, and payment information where required. These data are processed solely for the purposes of providing our Malta property platform services.

All fields marked with an asterisk (*) in forms are compulsory. If not provided or provided incorrectly, it may be impossible to provide the requested services.

3. Legal Basis and Purpose of Data Processing

Your data are processed under GDPR Article 6 for one or more of the following legal bases:

• Performance of a contract – to provide you with property listing, messaging and account services on MaltaGuru.
• Legal compliance – to fulfil obligations under applicable Maltese and EU law.
• Legitimate interest – to prevent fraud, abuse and improve platform security.
• Explicit consent – for marketing communications, analytics and non-essential cookies.

Processing purposes include platform registration, Malta property listing management, advertising, analytics, customer support, and marketing communications (only with your consent).

4. Data Retention – How Long Do We Keep Your Data?

Data are retained for the duration of the contractual relationship with MaltaGuru. When processing is based on consent, data will be retained until you withdraw that consent. Data may remain stored as required by law to comply with legal obligations or defend against legal claims. Before definitive deletion, data will be blocked once the purpose has ended, strictly for responding to potential liabilities during limitation periods.

5. Data Sharing and Recipients

MaltaGuru only shares your data with third parties to the extent necessary and permitted by applicable regulations. We do not sell your personal data. Your data may be shared with:

• Trusted service providers (hosting, analytics, marketing platforms) under confidentiality and data protection agreements.
• Other MaltaGuru users when you contact an advertiser, as required to facilitate communication.
• International recipients — transfers outside the EEA are protected by EU Standard Contractual Clauses ensuring equivalent data protection.
• Public authorities (police, courts, regulators) only when legally required.

6. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data held by MaltaGuru:

• Access – request confirmation and a copy of your personal data.
• Rectification – request correction of inaccurate or incomplete data.
• Erasure – request deletion of your data when no longer necessary.
• Restriction – request limitation of processing in certain circumstances.
• Objection – object to processing based on legitimate interest.
• Data portability – receive your data in a structured, machine-readable format.
• Withdrawal of consent – revoke consent at any time without affecting prior lawful processing.

7. Cookies and Tracking Technologies

MaltaGuru uses cookies and similar tracking technologies to enhance your browsing experience, analyse platform usage and support our advertising efforts. Cookies may be set by MaltaGuru directly or by third-party providers such as Google Analytics and Facebook.

You can manage your cookie preferences at any time through your browser settings. For full details on the types of cookies we use and how to opt out, please refer to our Terms & Conditions.

8. Security Measures – How We Protect Your Data

We implement technical and organisational security measures to prevent unauthorised access, alteration, loss or destruction of your personal data. Data are encrypted in transit using SSL/TLS and stored securely on protected servers. MaltaGuru periodically reviews and updates its security practices in line with current best practices and regulatory requirements.

9. Third-Party Links and External Services

MaltaGuru may provide links to external websites or services we believe may be of interest to users. We are not responsible for the content or privacy practices of those third-party sites. Users should review the respective privacy policies of any external service before providing personal data.

10. Privacy Policy Updates

MaltaGuru reserves the right to modify this Privacy Policy at any time to ensure compliance with evolving regulations or changes to our platform. All updates will be published on this page with the latest revision date. Users are encouraged to review this policy regularly to stay informed about how their data is handled.

Current version: 27th December 2024